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Last Updated · November 14, 2024

What to Do If Your Laptop Camera is Not Working

how to fix webcam not working

Laptops are now tools used not only in a career but also to remain connected. Whether attending an online class, joining a virtual meeting, or checking in with friends and family, a working laptop camera becomes indispensable. But what happens when the laptop camera doesn't work?

In this article, you will find general reasons why a camera fails and what step-by-step guide will be put into action to fix it. Maybe your hardware simply breaks down, or perhaps it's a driver problem.

Part 1: Why is My Laptop Camera Not Working?

Many of these issues include even hardware and software. Sometimes, this can freeze or make the laptop cameras not functioning. It is often much simpler to know where the source of a problem lies when diagnosing problems; let's look at a few of the most common causes of camera problems.

Driver Problems

A camera driver is a sort of software that lets your laptop connect to the camera hardware. It can become corrupted and lose date or just disappear, and when it does, the camera will stop working. This may happen due to errors from some system updates or due to the mistaken deletion of a driver.

Software Conflicts

With lots of applications open that use the camera, it can create conflict with each other and shut the camera down, or assuming it is working it can give you false information and confuse your system about which application it should allow the use of the camera, for example, you have both Zoom and Skype open.

Privacy Settings

Today, operating systems have been a little more careful with privacy controls and access to cameras. Apps might not work with cameras on your device if their privacy controls are not correctly set. It occurs mostly when you have adjusted the privacy controls for the first time or after major updates to the system.

Hardware Issues

At other times it is the hardware that is faulty. Even when you change or set other parameters on the software interface, your webcam will not work if the hardware is broken. It is possible that the laptop may be damaged in case it falls or is exposed to harsh environments.

Application Permissions

In some apps, you will be required to accept a request to use the camera, even if your privacy settings are all right. Other apps, such as Zoom or Teams, for example, will be unable to use the camera if you have blocked permission for them to do so, so the camera may look broken during video conversations.

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Part 2: What to Do If Your Laptop Camera is Not Working

By using the video guide instructions provided above, this chapter will guide you through step-by-step procedures for troubleshooting and fixing your laptop camera. The following fixes will get your camera working again depending on whether your issue falls under software, drivers, or even privacy settings.

Restart Your Laptop

Sometimes, the best way to solve a problem is a straightforward one. Some short-term glitches can be problems in some cases, which you might fix by just restarting your laptop.

  • Click on the Start menu.
  • Select Power > Restart.
  • Now restart your laptop and open any application that utilizes it, such as Zoom, or the computer's default camera app.

Update the Drivers of Your Camera

Camera malfunction is mostly due to outdated or corrupted drivers. To update your drivers follow these steps:

  • Open the context menu by right-clicking the Start button. Now, select Device Manager.
  • Locate and expand the Cameras section in the context menu of the "Device Manager.
  • Right-click your camera device for example "Integrated Camera" and click Update Driver.
  • Choose to automatically download the updated driver software. Your computer will then search for and download the most recent camera drivers. You will then be able to follow the instructions that appear on your computer screen.
  • Restart your computer once the update occurs and have a go again by checking whether you can view through your camera.

If that doesn't update it, you may also remove the driver and let your system reinstall it:

  • You need to go back first to your "Device Manager".
  • Right-click on your camera to click on "Uninstall Device".
  • Restart your laptop. There, your operating system will reinstall the camera driver.

Check Camera Privacy Settings

Privacy settings may prevent your camera from working properly on Windows and macOS. Try the steps below so that apps can access your camera:

For Windows:

  • Open "Settings" by pressing the "Windows + I" keys.
  • Go to "Camera under "Privacy.
  • Now, confirm that you have toggled on 'Allow apps to access your camera.' And yes, by the way, the program has access rights over the applications, like Zoom, Microsoft Teams, or Skype.

For macOS:

  • Choose the System Preferences.
  • Click "Security & Privacy and then select the "Camera tab.
  • Ensure each application you'd like to use with your camera is checked.

Check and Close Background Applications Using the Camera

If various apps seek permission to use your camera simultaneously, it can cause conflicts. Check that no other app is using your camera:

  • Open Task Manager by pressing "Ctrl + Shift + Esc.
  • Look for apps such as Zoom, Skype, and Google Meet you've installed on your computer that use your camera, located under the "Processes tab.
  • Right-click on the apps and select "End Task to close them.
  • Now check the application you want to use with your camera.

Test the Camera in Another App

Other times, the problem might be with the app you are using. Use another app to test whether the problem is with the app or your camera.

For Windows:

  • Type "Camera" in the Start menu search to open up the pre-installed Camera application.
  • It may be an issue specific to the app you first used if there is an inherent app-specific problem with the camera.

For macOS:

  • To test out your camera on your Mac, simply open up the Photo Booth app.
  • Probably, if the camera works in the default app but does not work when you use other apps, such as Zoom or Skype, you will be able to rectify this by deleting or updating the problematic app.

Disable and Re-enable the Camera in Device Manager

This can reset the functionality of your camera by shutting it off and back on again.

  • Open the "Start button and right-click on it and from the menu, select "Device Manager.
  • In "Device Manager, click on "Cameras.
  • Right-click on your camera device and select "Disable device from the context menu.
  • Wait for some time and right-click on the camera again, clicking on "enable device.
  • Open a camera application to test your camera.

Reinstall the Camera Driver

If updating or disabling/enabling the driver doesn'twork, you will need to reinstall it:

  • Go back to "Device Manager.
  • Now right-click on the camera and select "Uninstall Device.
  • Reboot your laptop after uninstallation. Windows or macOS will reinstall it for you automatically.
  • Test your camera to see if the problem is fixed.

Check for Operating System Updates

Sometimes, an update to the operating system will rectify camera issues. Ensure that you're running the latest version on your computer:

For Windows:

  • When you're within Settings > Update & Security > Windows Update click "Check for Updates.

For macOS:

  • Clicking "Software Update within "System Preferences checks for available updates.
  • Install all the available updates, restart your computer, and check if your camera is working.

Check for Hardware Issues

Hardware, and not software, might be your problem if you have tried every piece of software-related solution and still do not get to work properly. Here are some things you can do in such a case:

  • Check for anything obstructing the lens of your camera, like dirt, or even a physical cover. Clean the lens with a microfiber cloth if necessary.
  • Re-attach removable webcams. You should check to see that it is attached appropriately to the laptop.
  • If your computer does have an integrated camera and you suspect some internal hardware may be damaged, such as when your laptop fell, go ahead and take it to a certified technician.

Conclusion

It can be quite frustrating when your laptop camera stops working, especially when you are relying on it for work, studying, or keeping up with family and friends. Luckily, most of these camera issues can be resolved through easy troubleshooting steps which include restarting your computer, resetting privacy settings, and updating the drivers. It should be very possible to troubleshoot most of these issues yourself with this comprehensive tutorial.

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